Upcoming Events

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01 Dec 2022 16 UTC Zoom online

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13 Dec 2022 16 UTC Zoom online

Story prototyping the Metaverse workshop: Designing a compelling immersive 3D experience

Story prototyping the Metaverse workshop: Designing a compelling immersive 3D experience

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15 Dec 2022 14 UTC Zoom online

Designing for trust, privacy and security in UX Miniclass

Designing for trust, privacy and security in UX Miniclass

Past Events

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17 Nov 2022 14 UTC Zoom online

How CX and UX work together Miniclass

How CX and UX work together Miniclass

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11 Nov 2022 16 UTC Zoom online

Essentials of User Adoption Masterclass

Essentials of User Adoption Masterclass

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27 Oct 2022 16 UTC Zoom online

Problem space discovery in Agile Masterclass

Problem space discovery in Agile Masterclass

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13 Oct 2022 16 UTC Zoom online

UX Writing workshop- Part 3/3

UX Writing workshop- Part 3/3

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02 Sep 2022 16 UTC Zoom online

Product Managers + UX teams: working better together Masterclass

Product Managers + UX teams: working better together Masterclass

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10 Aug 2022 16 UTC Zoom online

Understanding the Role of Intangible value in Service Design

Understanding the role of intangible value in Service Design

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03 Aug 2022 16 UTC Zoom online

Journey Mapping workshop: Creating journey maps with impact

Journey Mapping workshop: Creating journey maps with impact

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27 Jul 2022 16 UTC Zoom online

Interface consistency- the case for and against consistency

Interface consistency- the case for and against consistency

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21 Jul 2022 16 UTC Zoom online

UX Writing workshop- Part 2/3

UX Writing workshop- Part 2/3

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07 Jul 2022 16 UTC Zoom online

Workshop- Designing Your Life: Avoid burnout and bring calm to your day (for designers and managers)

Workshop- Designing Your Life: Avoid burnout and bring calm to your day (for designers and managers)

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22 Jun 2022 15 UTC Zoom online

Masterclass- Getting the details of usability testing right

Masterclass- Getting the details of usability testing right

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11 May 2022 16 UTC Zoom online

Masterclass: Journey Mapping as a Team Sport

Masterclass: Journey Mapping as a Team Sport

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28 Apr 2022 16 UTC Zoom online

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01 Apr 2022 16 UTC Zoom online

Masterclass- Touchpoint mapping and cross-channel UX

Masterclass- Touchpoint mapping and cross-channel UX

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24 Mar 2022 16 UTC Zoom online

Masterclass: Managing UX process Deliverables

Masterclass: Managing UX process deliverables

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16 Mar 2022 16 UTC Zoom online

Miniclass- Artifacts, power tools for better User Research and Interaction Design

Miniclass- Artifacts, power tools for better User Research and Interaction Design

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24 Feb 2022 16 UTC Zoom online

Masterclass: Organizational Design- Building a UX Center of Excellence

Masterclass: Organizational Design- Building a UX Center of Excellence

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11 Feb 2022 15 UTC Zoom online

Masterclass UX process case studies–UX management in action pt 2/2

Masterclass UX process case studies–UX management in action pt 2/2

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10 Feb 2022 15 UTC Zoom online

Miniclass: Designing Context – Aware experiences

Miniclass: Designing Context-aware experiences

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03 Feb 2022 15 UTC Zoom online

Insight Sprints- bringing your team along the user research journey- Workshop part 2

Insight Sprints- bringing your team along the user research journey- Workshop part 2

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13 Jan 2022 15 UTC Zoom online

Miniclass: From mental models to design of conceptual models

Miniclass: From mental models to design of conceptual models

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12 Jan 2022 15 UTC Zoom online

Masterclass: UX process case studies–UX management in action

UX process case studies: UX management in action

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17 Dec 2021 15 UTC Zoom online

Insight Sprints- Bringing your team along the user research journey- Workshop

Insight Sprints- bringing your team along the user research journey- Workshop

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10 Dec 2021 15 UTC Zoom online

Masterclass: Accessibility ready with WCAG 3.0

Masterclass: Accessibility ready with WCAG 3.0

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12 Nov 2021 16 UTC Zoom online

This is Ethnography Doing-Workshop part 3/3

This is Ethnography Doing-Workshop part 3/3

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05 Nov 2021 15 UTC Zoom online

Designing Your Life: creating good experiences at home & work

Designing Your Life: creating good experiences at home & work

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29 Oct 2021 16 UTC Zoom online

UX KPI Masterclass- Deepening UX measurement into every layer of your process and organization.

UX KPI Masterclass- Deepening UX measurement into every layer of your process and organization.

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01 Oct 2021 16 UTC Zoom online

This is Ethnography Doing-Workshop part 2/3

This is Ethnography Doing-Workshop part 2/3

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28 Sep 2021 16 UTC Zoom online

Miniclass – Use Cases and UX

Miniclass- Use Cases and UX

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24 Sep 2021 16 UTC Zoom online

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10 Sep 2021 16 UTC Zoom online

UX Writing- Increasing conversion rates with emotional impact (Masterclass)

UX Writing- Increasing conversion rates with emotional impact (Masterclass)

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20 Aug 2021 16 UTC Zoom online

Cross-Cultural Design Workshop: Toward Localization UX- Part 2

Cross-Cultural Design Workshop: Toward Localization UX- Part 2

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10 Aug 2021 16 UTC Zoom online

Storytelling: strategies for getting user needs embedded in teams and designs (Masterclass)

Storytelling: strategies for getting user needs embedded in teams and designs (Masterclass)

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30 Jul 2021 16 UTC Zoom online

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16 Jul 2021 16 UTC Zoom online

User Advocacy- Fighting for the Rights of Users Masterclass

User Advocacy- Fighting for the Rights of Users Masterclass

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25 Jun 2021 16 UTC Zoom online

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11 Jun 2021 16 UTC Zoom online

How to Conduct Ethnographic Interviews- Masterclass

How to Conduct Ethnographic Interviews- Masterclass

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03 Jun 2021 16 UTC Zoom online

Webinar- Inclusive Design: How to bake inclusion into your process and experience

Webinar- Inclusive Design: How to bake inclusion into your process and experience

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14 May 2021 16 UTC Zoom online

Prototyping Product-Service systems MasterClass

Prototyping Product-Service Systems MasterClass

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23 Apr 2021 15 UTC Zoom online

Workshop- part 3/3 Service Blueprints: Steps to creating implementable blueprints

Workshop- part 3/3 Service Blueprints: Steps to creating implementable blueprints

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22 Apr 2021 16 UTC Zoom online

Webinar- How UX Designers can help solve Sustainability Challenges

Webinar- How UX Designers can help solve Sustainability Challenges

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16 Apr 2021 16 UTC Zoom online

Workshop- part 2/3 Service Blueprints: Steps to creating implementable blueprints

Workshop- part 2/2 Service Blueprints: Steps to creating implementable blueprints

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31 Mar 2021 16 UTC Zoom online

Improving how you Collaborate with UX Teams MasterClass

Improving how you Collaborate with UX Teams MasterClass

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19 Mar 2021 16 UTC Zoom online

Workshop- Part 1/2 Service Blueprints: Steps to creating implementable blueprints

Workshop- Service Blueprints: Steps to creating implementable blueprints

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24 Feb 2021 2 UTC Zoom online

LIVE MasterClass: Getting Journey Mapping & Personas right

LIVE MasterClass: Getting Journey Mapping & Personas right

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29 Jan 2021 14 UTC Zoom online

LIVE MasterClass: Leveraging Service Design techniques to connect cross-channel customer experience.

LIVE MasterClass: Leveraging Service Design techniques to connect cross-channel customer experience.

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19 Jan 2021 14 UTC Zoom online

UX Workshop: Build a Roadmap for Managing UX

UX Workshop: Build a Roadmap for Managing UX

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30 Dec 2020 14 UTC Zoom online

LIVE MasterClass: Making the Super-Business case: UX, Accessibility, and Service Design. Strategies for fighting for UX.

LIVE MasterClass: Making the Super-Business case: UX, Accessibility, and Service Design. Strategies for fighting for UX.

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11 Nov 2020 15 UTC Zoom

LIVE MasterClass: Learning from anti-patterns: Bad UI, Worse UX

LIVE MasterClass: Learning from anti-patterns: Bad UI, Worse UX

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23 Oct 2020 14 UTC Zoom online

User Research MasterClass- Online to in-person UXR

User Research MasterClass- Online to in-person UXR

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29 Sep 2020 15 UTC Online

3D UX Design workshop- how to design engaging and immersive experiences

3D UX Design is an online workshop is aimed at learning the essentials of Virtual Reality and Augmented Reality usability and applying them to a variety of real-world scenarios.

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17 Sep 2020 15 UTC online

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