Upcoming Events

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21 Mar 2024 16 UTC Zoom online

AI for UX Masterclass

MARCH 21st 8:00AM PDT; 11:00AM EDT; 4:00 PM GMT; 8:30 PM IST 60 min Cost: Buy this course and attend it…

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28 Mar 2024 16 UTC Zoom online

User Research Intensive

[March-April 2024] Starts 28 Mar 2024: See exact dates below. Note: Closing date for registration 19th March 2024 Total time:…

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09 May 2024 16 UTC Zoom online

Creating Service Blueprints workshop

MAY 9TH 8:00AM PST; 11:00PM EST; 4:00 PM GMT; 5:00 PM CET 2 hours Cost: $100 USD; £78; €92 Buy…

Past Events

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22 Feb 2024 16 UTC Zoom

Opportunity Mapping for UX

DEC 15TH 8:00AM PST; 11:00PM EST; 4:00 PM GMT; 5:00 PM CET FEB 22nd 8:00AM PST; 11:00PM EST; 4:00 PM…

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08 Feb 2024 16 UTC Zoom online

Designing for Disrupted Journeys

February 8th 8 AM PDT; 11 AM EDT; 4 PM GMT; 5 PM CET 60 min Cost: Buy this course and…

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16 Jan 2024 16 UTC Zoom online

Sample sizes in UX Research

Jan 16th 8:00AM PST; 11:00AM EST; 4:00 PM GMT; 5:00 PM EST 30 min Cost: Buy this course and attend…

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12 Jan 2024 16 UTC Zoom online

Improv skills for UX workshop

JANUARY 12th 8:00AM PDT; 11:00AM EDT; 4:00PM GMT; 5:00PM CET 90 minutes $100 for two recordings… Buy this course: Attend it…

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10 Jan 2024 16 UTC Zoom online

Managing Stakeholders in UX Masterclass

JANUARY 10th 8:00AM PDT; 11:00AM EDT; 4:00PM GMT; 5:00PM CET 90 minutes Cost: Buy this course and attend it live or…

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06 Dec 2023 16 UTC Zoom online

Speculative Design for UX

DEC 6th 8:00AM PDT; 11:00AM EDT; 4:00 PM GMT; 8:30 PM IST 30 min Cost: Buy this course and attend it…

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08 Nov 2023 16 UTC Zoom online

AI for UX Design

AI for UX Design

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03 Nov 2023 15 UTC Zoom online

Improv for UX Masterclass

NOVEMBER 3rd 8:00AM PDT; 11:00AM EDT; 3:00PM GMT; 4:00PM CET Note: US clocks go back Nov 5th; UK BST and EU…

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24 Oct 2023 16 UTC Zoom online

Policy Design workshop- part 2

Policy Design workshop- part 2

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18 Oct 2023 16 UTC Zoom online

Using Surveys for UX like a pro

OCTOBER 18th 8:00AM PDT; 11:00AM EDT; 4:00PM GMT; 5:00PM CET 90 minutes Cost: Buy this course and attend it live…

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06 Sep 2023 16 UTC Zoom online

Policy Design workshop

Policy Design workshop

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10 Aug 2023 16 UTC Zoom online

Market Research vs User Research

Market Research vs User Research

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28 Jul 2023 18 UTC Zoom online

Orchestration in Service Design Miniclass

Orchestration in Service Design Miniclass

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20 Jul 2023 16 UTC Zoom online

Project Management for better UX Masterclass

Project Management for better UX Masterclass

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14 Jul 2023 15 UTC Zoom online

Facilitating UX workshops Intensive

Facilitating UX workshops Intensive

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08 Jun 2023 16 UTC Zoom online

From Design Systems to DesignOps

From Design Systems to DesignOps

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31 May 2023 16 UTC Zoom online

Designing Memorable Moments

Designing Memorable Moments Masterclass

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19 May 2023 16 UTC Zoom online

Tackling Technical & Design Debt

Tackling Technical & Design Debt Miniclass

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10 May 2023 18 UTC UvA Wibautstraat 2-4 / 1091 GM  Amsterdam

Donut-Centered Design workshop (Amsterdam)

Donut-Centered Design workshop (Amsterdam)

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10 May 2023 16 UTC Zoom online

Conducting holistic UX heuristic evaluations workshop

Conducting holistic UX heuristic evaluations workshop

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05 May 2023 16 UTC Zoom online

Sustainable Interaction Design Masterclass

Sustainable Interaction Design Masterclass

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20 Apr 2023 16 UTC Zoom online

Miniclass: Toward Sustainable Interaction Design

Miniclass: Toward Sustainable Interaction Design

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19 Apr 2023 16 UTC Zoom online

How to conduct Ethnographic Interviews workshop

How to conduct Ethnographic Interviews workshop

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17 Mar 2023 15 UTC Zoom online

Miniclass: Infiltrating Product Design with Service Design mindsets [Events]

Miniclass: Infiltrating Product Design with Service Design mindsets

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16 Mar 2023 16 UTC Zoom online

Masterclass: Emotion Design for UX Differentiation

Masterclass: Emotion Design for UX Differentiation

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03 Mar 2023 16 UTC Zoom online

Story prototyping the Metaverse workshop- part 2

Story prototyping the Metaverse workshop- part 2

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17 Feb 2023 16 UTC Zoom online

Beyond Translation: Getting Cross-cultural Design Right Miniclass

Beyond Translation: Getting cross-cultural design right Miniclass

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07 Feb 2023 16 UTC Zoom online

Differentiating your UX with Sociability Masterclass

Differentiating your UX with Sociability Masterclass

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24 Jan 2023 16 UTC Zoom online

Ecosystem mapping workshop

Ecosystem mapping workshop

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17 Jan 2023 16 UTC Zoom online

Hiring for UX & Service Design roles Masterclass

Hiring for UX & Service Design roles Masterclass

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15 Dec 2022 14 UTC Zoom online

Designing for trust, privacy and security in UX Miniclass

Designing for trust, privacy and security in UX Miniclass

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13 Dec 2022 16 UTC Zoom online

Story prototyping the Metaverse workshop: immersive 3D experience | UX Events

Story prototyping the Metaverse workshop: Designing a compelling immersive 3D experience

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01 Dec 2022 16 UTC Zoom online

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17 Nov 2022 14 UTC Zoom online

How CX and UX work together Miniclass

How CX and UX work together Miniclass

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11 Nov 2022 16 UTC Zoom online

Essentials of User Adoption Masterclass

Essentials of User Adoption Masterclass

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27 Oct 2022 16 UTC Zoom online

Problem space discovery in Agile Masterclass

Problem space discovery in Agile Masterclass

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13 Oct 2022 16 UTC Zoom online

UX Writing workshop | Part 3/3

UX Writing workshop- Part 3/3

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02 Sep 2022 16 UTC Zoom online

Product Managers + UX teams: Working Together Masterclass | UX Events

Product Managers + UX teams: working better together Masterclass

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10 Aug 2022 16 UTC Zoom online

Understanding the Role of Intangible value in Service Design

Understanding the role of intangible value in Service Design

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03 Aug 2022 16 UTC Zoom online

Journey Mapping workshop: Creating journey maps with impact

Journey Mapping workshop: Creating journey maps with impact

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27 Jul 2022 16 UTC Zoom online

Interface consistency- the case for and against consistency

Interface consistency- the case for and against consistency

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21 Jul 2022 16 UTC Zoom online

UX Writing workshop | Part 2/3

UX Writing workshop- Part 2/3

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07 Jul 2022 16 UTC Zoom online

Workshop| Designing Your Life:Avoid burnout and bring calm to day | UX Events

Workshop- Designing Your Life: Avoid burnout and bring calm to your day (for designers and managers)

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22 Jun 2022 15 UTC Zoom online

Masterclass- Getting the details of usability testing right

Masterclass- Getting the details of usability testing right

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11 May 2022 16 UTC Zoom online

Masterclass: Journey Mapping as a Team Sport

Masterclass: Journey Mapping as a Team Sport

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28 Apr 2022 16 UTC Zoom online

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01 Apr 2022 16 UTC Zoom online

Masterclass- Touchpoint mapping and cross-channel UX

Masterclass- Touchpoint mapping and cross-channel UX

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24 Mar 2022 16 UTC Zoom online

Masterclass: Managing UX process Deliverables

Masterclass: Managing UX process deliverables

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16 Mar 2022 16 UTC Zoom online

Miniclass- Artifacts, power tools for better User Research and Interaction Design

Miniclass- Artifacts, power tools for better User Research and Interaction Design

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24 Feb 2022 16 UTC Zoom online

Masterclass: Organizational Design- Building UX Center Excellence | UX Events

Masterclass: Organizational Design- Building a UX Center of Excellence

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11 Feb 2022 15 UTC Zoom online

Masterclass UX process case studies–UX management in action pt 2/2

Masterclass UX process case studies–UX management in action pt 2/2

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10 Feb 2022 15 UTC Zoom online

Miniclass: Designing Context – Aware experiences

Miniclass: Designing Context-aware experiences

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03 Feb 2022 15 UTC Zoom online

Insight Sprints – Bringing your Team along the user research journey | UX Events

Insight Sprints- bringing your team along the user research journey- Workshop part 2

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13 Jan 2022 15 UTC Zoom online

Miniclass: From mental models to design of conceptual models

Miniclass: From mental models to design of conceptual models

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12 Jan 2022 15 UTC Zoom online

Masterclass: UX process case studies–UX management in action

UX process case studies: UX management in action

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17 Dec 2021 15 UTC Zoom online

Insight Sprints- Bringing your team along the user research journey- Workshop

Insight Sprints- bringing your team along the user research journey- Workshop

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10 Dec 2021 15 UTC Zoom online

Masterclass: Accessibility ready with WCAG 3.0

Masterclass: Accessibility ready with WCAG 3.0

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12 Nov 2021 16 UTC Zoom online

This is Ethnography Doing-Workshop part 3/3

This is Ethnography Doing-Workshop part 3/3

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05 Nov 2021 15 UTC Zoom online

Designing Your Life: Creating Good Experiences at home & work

Designing Your Life: creating good experiences at home & work

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29 Oct 2021 16 UTC Zoom online

UX KPI Masterclass- Deepening UX measurement into every layer of your process and organization.

UX KPI Masterclass- Deepening UX measurement into every layer of your process and organization.

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01 Oct 2021 16 UTC Zoom online

This is Ethnography Doing-Workshop part 2/3

This is Ethnography Doing-Workshop part 2/3

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28 Sep 2021 16 UTC Zoom online

Miniclass – Use Cases and UX

Miniclass- Use Cases and UX

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24 Sep 2021 16 UTC Zoom online

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10 Sep 2021 16 UTC Zoom online

UX Writing- Increasing conversion rates with emotional impact | UX Events

UX Writing- Increasing conversion rates with emotional impact (Masterclass)

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20 Aug 2021 16 UTC Zoom online

Cross-Cultural Design Workshop: Toward Localization UX- Part 2

Cross-Cultural Design Workshop: Toward Localization UX- Part 2

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10 Aug 2021 16 UTC Zoom online

Storytelling: Strategies for getting User needs Embedded in Teams | UX Events

Storytelling: strategies for getting user needs embedded in teams and designs (Masterclass)

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30 Jul 2021 16 UTC Zoom online

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16 Jul 2021 16 UTC Zoom online

User Advocacy- Fighting for the Rights of Users Masterclass

User Advocacy- Fighting for the Rights of Users Masterclass

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25 Jun 2021 16 UTC Zoom online

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11 Jun 2021 16 UTC Zoom online

How to Conduct Ethnographic Interviews- Masterclass

How to Conduct Ethnographic Interviews- Masterclass

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03 Jun 2021 16 UTC Zoom online

Webinar- Inclusive Design: How to bake inclusion into your process and experience

Webinar- Inclusive Design: How to bake inclusion into your process and experience

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14 May 2021 16 UTC Zoom online

Prototyping Product-Service systems MasterClass

Prototyping Product-Service Systems MasterClass

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23 Apr 2021 15 UTC Zoom online

Service Blueprints workshop 3/3

Service Blueprints workshop 3/3

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22 Apr 2021 16 UTC Zoom online

How UX Designers can help solve Sustainability Challenges – UXIC

Webinar- How UX Designers can help solve Sustainability Challenges

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16 Apr 2021 16 UTC Zoom online

Service Blueprints workshop 2/3

Service Blueprints workshop 2/3

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31 Mar 2021 16 UTC Zoom online

Improving how you Collaborate with UX Teams MasterClass

Improving how you Collaborate with UX Teams MasterClass

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19 Mar 2021 16 UTC Zoom online

Service Blueprints workshop 1/3

Workshop- Service Blueprints: Steps to creating implementable blueprints

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24 Feb 2021 2 UTC Zoom online

LIVE MasterClass: Getting Journey Mapping & Personas right

LIVE MasterClass: Getting Journey Mapping & Personas right

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29 Jan 2021 14 UTC Zoom online

LIVE MasterClass: Leveraging Service Design techniques to connect cross-channel customer experience.

LIVE MasterClass: Leveraging Service Design techniques to connect cross-channel customer experience.

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19 Jan 2021 14 UTC Zoom online

UX Workshop: Build a Roadmap for Managing UX

UX Workshop: Build a Roadmap for Managing UX

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30 Dec 2020 14 UTC Zoom online

LIVE MasterClass: Making the Super-Business case: UX, Accessibility, and Service Design. Strategies for fighting for UX.

LIVE MasterClass: Making the Super-Business case: UX, Accessibility, and Service Design. Strategies for fighting for UX.

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11 Nov 2020 15 UTC Zoom

LIVE MasterClass: Learning from anti-patterns: Bad UI, Worse UX | UX Events

LIVE MasterClass: Learning from anti-patterns: Bad UI, Worse UX

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23 Oct 2020 14 UTC Zoom online

User Research MasterClass- Online to in-person UXR

User Research MasterClass- Online to in-person UXR

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29 Sep 2020 15 UTC Online

3D UX Design workshop- how to design engaging and immersive experiences

3D UX Design is an online workshop is aimed at learning the essentials of Virtual Reality and Augmented Reality usability…

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17 Sep 2020 15 UTC online

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