Improving Ethics in UX Design
Recording from a live webinar Nov 6th 2020
Length: 2hr 50 min
User Experience Design is at a crossroads with emerging technology, IT business models and societal trends and needs. Human-centered Design and user advocacy is being challenged by algorithm-driven experiences, business, and technology models that clash with user empowerment. An emerging high-tech roll-out of products, services, and data-driven experiences seem to be out of touch or fail to connect with legal, civil and ethical codes of conduct and design. In this webinar, we will explore how current and emerging technologies can struggle less with equality, inclusion, protection, and advocacy of digital and civil rights. Instead by adopting an ethics-driven approach to UX Design we can tackle ethical and moral problems up-front, and limit the damage, avoid or reverse the problems, and guarantee a better experience that addresses justice, equality and freedom for all users.
Member? Sign in to Watch Full
Who You will Learn From
Frank Spillers
Founder - UX Inner Circle
Frank Spillers, MS, founded the UX Inner Circle in 2020 to support senior practitioners facing complex challenges. The community exists to sharpen thinking, increase your confidence, and pressure-test real decisions. It’s built for people doing the work, not just talking about it. Frank founded an award-winning UX and Service Design consultancy (Experience Dynamics) and now leads UX and Service Design at numerous organisations, including the UK Government Digital Service. He has worked with and led teams to deliver hundreds of products and services over several decades. His work spans government, enterprise platforms, nonprofits, and global brands. He brings 25+ years as a senior UX and Service Design leader. His focus areas include Inclusive Design, accessibility, emotion-led design, cross-cultural UX, VR/AR, and UX leadership. His work has directly increased conversion by 88% and revenue by 300% for organizations including Nike, Microsoft, Intel, Capital One, Global Disability Rights Now!, the World Bank, and the City of New York.
