Inclusive AI- Guardrails (Flipped Masterclass)
APRIL 2nd 9:00AM PDT; 12:00PM EDT; 17:00PM BST (London); 18:00PM CET 22:30 PM IST
60 minutes
>>Registration required + Pre-session material review required
NEW Format: Flipped Masterclass (20 minutes of pre-session prep and 1 hour discussion and hands-on activities)
- Non-member: $99
- Open Circle: FREE (Get it FREE>> Join Open Circle)
- Inner Circle: Included in your $99 a month Inner Circle membership (50% discount available) for all events plus Digital Library 250+ videos, mentoring, hands-on workshops and more…
Inclusive AI- Guardrails (Flipped Masterclass)
In this session, we will focus on Guardrails for LLM experiences.
From recruitment tools to chatbots and city services, AI is shaping decisions that affect people’s lives. When built without care, these systems can exclude, harm, or misrepresent. But it doesn’t have to be this way.
If you’re building AI-powered products or services—this masterclass is for you.
AI can reflect bias, or it can challenge it. This masterclass is for teams building AI-powered products and services who want to do better. You’ll learn practical methods to design for inclusion from the start, avoid harm, and challenge biased systems.
Through real-world examples, discussion, and guided activities, we’ll unpack what it means to build inclusive, human-centered AI (HCAI). This session is hands-on, collaborative, and focused on skills you can apply right away—across teams, tools, and workflows.
Topics We’ll Cover in this Inclusive AI Masterclass
- What Inclusive AI means: definitions, tensions, and opportunities
- Bias in AI: where it comes from and how it shows up
- Inclusive data practices (collection, labelling, and audit points)
- Ethical frameworks vs. lived experience insights
- Designing for edge cases and “extreme” users
- Inclusion prompts for model training and prompt engineering
- Techniques to co-design with underrepresented groups
About Flipped MasterClasses:
These monthly meet-ups are topic-driven live events with an informal presentation by Frank Spillers and group activities and discussions. Monthly MasterClasses are included as part of your paid membership (starting at $49USD per month). They offer a deep dive into important UX topics, drawing on process best practices and case studies from Frank’s 2.5 decades in the field.
A flipped classroom model shifts learning out of the session and into prep. You’ll review short videos or materials before the masterclass. The live session then focuses on practice: discussion, application, and problem-solving. More doing, less listening.
Starting in January 2026, all masterclasses will move to this flipped format so we can use live time for deeper skills, better collaboration, and faster progress.
How to access this masterclass…
- Open Circle: FREE (Get it FREE>> Join Open Circle)
- Inner Circle: Included in your $99 a month Inner Circle membership (50% discount available) for all events plus Digital Library 250+ videos, mentoring, hands-on workshops and more…
| Date: | 02 Apr 2026 |
|---|---|
| Time: | 09:00 am PST 12:00 pm EST 05:00 pm GMT 06:00 pm CET |
| Check Your Timezone | |
Who You will Learn From
Frank Spillers
Founder - UX Inner Circle
Frank Spillers, MS, founded the UX Inner Circle in 2020 to support senior practitioners facing complex challenges. The community exists to sharpen thinking, increase your confidence, and pressure-test real decisions. It’s built for people doing the work, not just talking about it. Frank founded an award-winning UX and Service Design consultancy (Experience Dynamics) and now leads UX and Service Design at numerous organisations, including the UK Government Digital Service. He has worked with and led teams to deliver hundreds of products and services over several decades. His work spans government, enterprise platforms, nonprofits, and global brands. He brings 25+ years as a senior UX and Service Design leader. His focus areas include Inclusive Design, accessibility, emotion-led design, cross-cultural UX, VR/AR, and UX leadership. His work has directly increased conversion by 88% and revenue by 300% for organizations including Nike, Microsoft, Intel, Capital One, Global Disability Rights Now!, the World Bank, and the City of New York.
