User Research Intensive

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[March-April 2024] Starts 28 Mar 2024: See exact dates below.

Note: Closing date for registration extended to Friday 22nd March 2024

Total time: 8 hrs total  (8 hrs workshop time–2 hrs per session; over four Zoom sessions…plus one additional bonus hour in a 1:1 coaching session with Frank Spillers).

Why the fee? Cost of $199 for members and $399 for non-members. The cost of this workshop goes directly to recruiting and paying users. We will conduct ethnographic interviews and user testing with neurodiverse users.

Members: $199 USD:

Non-members: $399 USD:

User Research Intensive

Introducing our latest hands-on ‘Intensive’ workshop focused on enhancing user experiences for neurodiverse users. This hands-on session dives deep into ethnographic interviews and user testing. You will be learning by doing in this intensive. Participants will engage directly with neurodiverse users, gaining invaluable insights. We will start with ethnographic interviews for accessibility. Of the five disability types, we will focus on cognitive disabilities, known as neurodiversity.

The value and goal of this intensive? To conduct ethnography and user testing with users with neurodiversity. This will give you real-world experience with conducting user research with underrepresented communities. Moreover, you will sharpen your research skills with direct mentoring from Frank Spillers, who has been leading user research and accessibility projects at Experience Dynamics for 22 years.

The need for user research is to develop more inclusive digital products. Designing for inclusion leads to inclusion innovation. By understanding the unique needs of neurodiverse individuals, attendees will learn to create more accessible user interfaces and experiences.

You’ll want to put this one in your portfolio: Real-world exercises will equip participants with the skills needed to make a meaningful impact.

Continuity in your learning journey: For UXIC members, this four-part workshop will apply to an Accessibility by Design masterclass and a Designing for Neurodiversity workshop in the Inner Circle.

Spaces are limited. Secure your spot today and join us in improving access for users most left out of accessibility efforts.

Included in this UX Intensive:

8 total hours (all dates below) plus 1 hr personal coaching session with Frank Spillers plus four 2-hour sessions covering:

  1. Choosing the correct type of research for the most impact (to design and your organization)
  2. Planning research studies (Guides, expert user recruiting hacks)
  3. Facilitator skills: cheat sheet
  4. Ethnographic interviews with Neurodiverse users (offline assignment)
  5. Data capture, analysis (quantitative and qualitative) and Accessibility personas
  6. Engaging stakeholders before, during, and after
  7. Reporting and Communicating Findings

Total time: 8 hrs total  (8 hrs workshop time–2 hrs per session; over four Zoom sessions…plus one additional bonus hour in a 1:1 coaching session with Frank Spillers).

Important details: The sessions will be recorded. However, live attendance is expected. Moreover, you will work directly with users offline, so additional time to gather data will be required. You will also be provided with material to review offline, outside of sessions that will help you get up to speed on Neurodiversity and Doing User Research with users with disabilities for those new to accessibility research.

About UXIC Intensives

Dive into an Intensive where you’ll gain professional skills. You’ll learn what to do and what to avoid quickly. You’ll learn directly from UX veteran Frank Spillers, who spent two and a half decades learning these skills over hundreds of projects.

Master your UX skills in live online sessions at an unbeatable price—just $199 for members and $399 for non-members. Even better- the fees will be used to recruit and pay real users you can learn directly from (and share in your case studies later).

Get personalized coaching, tailor-made to fill your skill gaps and elevate your pro UX game. Here is your chance for one-on-one mentorship and skill enhancement. Grab your spot now!


Members: $199 USD:

Non-members: $399 USD:

Session Times:

Four sessions, 8 total hours (all dates below), each 2 hours, starts March 28th 2024:

  • Start session 1: Thursday March 28th 2024 8:00 AM PST; 11:00 AM EST; 4:00 PM GMT; 5:00 PM CET
  • Session 2: Friday April 12th 2024 (US/UK clocks +1 on 31st March) 8:00 AM PDT; 11:00 AM EDT; 4:00 PM BST; 5:00 PM CET
  • Offline user research: 13-25th April 2024 (to be scheduled by Experience Dynamics)
  • Session 3: Friday April 26th 2024 (US/UK clocks +1 on 31st March) 8:00 AM PDT; 11:00 AM EDT; 4:00 PM BST; 5:00 PM CET
  • Session 4: Sunday April 28th 2024 (US/UK clocks +1 on 31st March) 8:00 AM PDT; 11:00 AM EDT; 4:00 PM BST; 5:00 PM CET

Plus, there is a 1:1 of 60 min with Frank Spillers (to be arranged at your convenience).

Additional Resources

  • Recommended tools and software
  • Further reading and professional development
  • Community and networking opportunities

Training Features

  • Hands-on projects and interactive sessions
  • Access to research tools and templates
  • Peer feedback and collaborative learning
  • Certificate of completion

Why Join Frank’s UX Inner Circle?

The UX Inner Circle is a professional learning community with a program of monthly events for UX researchers and designers, managers, and directors practicing UX and Service Design. We are a small group of 50+ UX and Service Designers, Directors, and Researchers currently 100% working in UX. Attendees come from orgs like Harvard, Google, IBM, Accenture, Deloitte, Capital One, US Bank, healthcare, government, and non-profits. So why join?

  • Refine or expand your current skills– push the boundaries of your learning.
  • Get advice and guidance: Put a top-performing UX expert (Frank Spillers, CEO of award-winning UX firm Experience Dynamics and top instructor at Interaction Design Foundation) in your pocket. Stay connected with the latest on what Frank is thinking and prioritizing in UX and Service Design.
  • Ask other UXIC colleagues anything on a dedicated private Slack channel. Also, collaborate during monthly meet-ups (Masterclasses).
  • Get a promotion at work or upgrade your skills, portfolio, or process knowledge. This is the #1 reason folks keep subscribing to the UX Inner Circle.
Ready to Join the UXIC?

30- Day Free Trial (billing starts month 2)

Membership includes access to ALL monthly event recordings and more (going back 20 years of Frank’s UX career). 150+ recordings.  Monthly live meet-ups (Masterclass topics) and workshops (every other month). Miniclasses (short webinars) and access to longer webinars Frank provides with his UX firm Experience Dynamics. Intensives are offered at a 50% discount to members.

Financial inclusiveness membership: USD$49 per month for Nonprofit-Student- or you live in the Global South/ Emerging Market (.org; .edu)

Regular membership: USD$99 Individual per month

20% discount on Annual Price; switch anytime, cancel anytime.

Review the Pricing Options

Date: 28 Mar 2024

08:00 am PDT

11:00 am EDT

04:00 pm BST

05:00 pm CEST

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