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Workshop: Developing your Storytelling skills

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APRIL 8th  8:00AM PDT; 11:00AM EDT; 4:00 PM BST; 930 PM IST

60 minutes

Non-member: $199

Paid member benefit: Included in your $99 a month Inner Circle membership (50% discount available) for all events plus Digital Library 250+ videos, mentoring, hands-on workshops and more…

Workshop: Developing your Storytelling skills

Storytelling is a core soft skill for UX Designers and UX Researchers. Why? Our brains are wired for story. Studies by psychologists like Melanie Green reveal that stories immerse us in a phenomenon called narrative transportation, where we become emotionally and cognitively involved in the content. Stories, the theory goes, can change people’s attitudes and intentions by making them lose themselves in the story.

So, influencing stakeholders means being good at taking them ‘there’ with your retelling of user research scenarios, pain points and dilemmas.

Bottom line: Researchers like Zak (2012) found that inspiring stories make us react. Taking action, prioritizing carefully and pinpointing solutions based on a user’s actual story (not one cooked up for an Agile User Story) is key.

In Developing your Storytelling skills, Frank Spillers will guide you through tried and tested story techniques. You will learn to build out your story repertoire and become more confident with story creation and delivery.

Topics covered in this Workshop…

  • Storytelling frameworks: what you need to know
  • Building your “storytelling machine”- using building blocks so you can retell and shape stories ‘on demand’
  • Case Study: How storytelling influenced a major UX decision at Microsoft.
  • Balancing emotional and data-driven storytelling
  • Using story across UX and Service design stages.
  • Tailoring insights for different audiences (stakeholders, teams, users)
  • Using Story as a Research tool- using ‘Story-mapping‘ to communicate your user journey.
  • Improv for design innovation– going into Mentalizing to activate ‘hidden empathy’ for user scenarios.
  • Using Story as a Design tool- using ‘Question-storming‘ to warm up teams to user needs discovery
  • Quickfire challenge: Convert dry research data into a compelling story
  • Presentation skills and techniques for smooth and impactful story delivery.
  • Mini-pitch: presenting your microstory.

About UX Inner Circle Workshops:

These workshops are live events with an informal presentation by Frank Spillers and group activities and discussions, with a more hands-on experience to learning the material presented. Online workshops are included as part of your UX Inner Circle membership. They allow a deep study of UX topics, with insights drawn from process best practices and case studies from Frank Spillers two decades in the field.

Date: 08 Apr 2025
Time:

08:00 am PST

11:00 am EST

04:00 pm GMT

05:00 pm CET

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