JULY 20th 8:00AM PDT; 11:00AM EDT; 4:00PM GMT; 5:00PM CET

60 minutes

How does Project Management make for better UX?

Project Management provides a pivotal role that many organizations underestimate. However, project managers are taken for granted on many UX projects in organizations large and small. As a result, project managers are often absent, not formally staffed, or underskilled at steering stakeholder and UX teams toward more productive collaboration. This Masterclass focuses on how Project Managers can play more pivotal roles in UX projects to improve project outcomes.

Project managers are crucial for success.

As with any effort involving new and complex processes and discussions, project managers can play a critical role in keeping teams on track. Collaboration is vital for the success of UX projects. In this way, project managers can facilitate healthy interactions between stakeholders and UX teams.

Project Management for better UX Masterclass

Imagine a stakeholder having specific needs or issues and not having a point person to share these with. Meanwhile, a UX designer or UX lead often is caught up in managing the details of the UX project. A formal project manager familiar with the cadence of UX projects can bridge gaps, provide support and facilitate more beneficial interactions between UX and stakeholder teams. Therefore, project management is essential to product and service delivery success.

Topics we will cover in this Masterclass:

1. The role of project managers in UX projects
2. Collaboration essentials: what works and what causes tension
3. Doing project management informally vs formally: tips and tactics
4. Q&A

About Monthly MasterClasses:

These monthly meet-ups are topic-driven live events with an informal presentation by Frank Spillers and group activities and discussions. Monthly MasterClasses are included as part of your membership. They allow a deep dive into important UX topics, with insights drawn from process best practices and case studies from Frank’s two decades in the field.

Why Join?

The UX Inner Circle is a professional learning community with a program of monthly events for UX researchers and designers, managers, and directors practicing UX and Service Design. We are a small group of 50+ UX and Service Designers, Directors, and Researchers currently 100% working in UX. Attendees come from orgs like Harvard, Google, IBM, Accenture, Deloitte, Capital One, US Bank, healthcare, government, and non-profits. So why join?

• Refine or expand your current skills– push the boundaries of your learning.
• Get advice and guidance: Put a top-performing UX expert (Frank Spillers, CEO of award-winning UX firm Experience Dynamics and top instructor at Interaction Design Foundation) in your pocket. Stay connected with the latest on what Frank is thinking and prioritizing in UX and Service Design.
• Ask anything to other UXIC colleagues on a dedicated private Slack channel. Also, collaborate during monthly meet-ups (Masterclasses).
• Get a promotion at work or upgrade your skills, portfolio, or process knowledge. This is the #1 reason folks keep subscribing to the UX Inner Circle.

Ready to Join the UXIC?

30- Day Free Trial (billing starts month 2)

Membership includes access to ALL monthly event recordings and more (going back 20 years of Frank’s UX career). 150+ recordings.  Monthly live meet-ups (Masterclass topics) and workshops (every other month). Miniclasses (short webinars) and access to longer webinars Frank provides with his UX firm Experience Dynamics.

Financial inclusiveness membership: USD$49 per month for Nonprofit-Student- or you live in the Global South/ Emerging Market (.org; .edu)

Regular membership: USD$99 Individual per month

20% discount on Annual Price; switch anytime, cancel anytime.

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***THIS EVENT IS FREE WITH UX INNER CIRCLE MEMBERSHIP***