What’s Happening in Frank Spillers’ Inner Circle?

black young woman stares at AI on a tablet

AI

Inclusive Design

UX Design

Why Generative AI has an Access Problem

Summary: Why does Generative AI have an Access Problem? For AI to be ready for the masses, it must pivot away from ‘prompt engineering&r...

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groups of ux colleagues book club discussion

Why Join

Expand your perspectives with the UX Inner Circle Book Club

📚 Expand your perspectives with the UX Inner Circle Reading Circle! Ԃ...

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sign says Disruption Desk

Service Design

User Research

UX Design

How to address a Disrupted User Journey

Summary: Disrupted journeys cause friction in the interface or service interaction...

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Post Office horizon screen- BBC image

Service Design

UX Management

UK Post Office scandal: Policy Failure, not just IT

Summary: The UK Post Office scandal involving the Horizon system by Fujitsu stands...

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diverse group of UX stakeholders discuss product strategy

Service Design

UX Design

UX Management

UX requires effective Stakeholder Management

Why does UX require effective stakeholder management? Managing stakeholders is vit...

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opportunity maps for ux

Agile-Lean UX

UX Design

UX Management

Digging deeper with Opportunity Mapping for UX

Opportunity Mapping for UX In the upcoming Opportunity Mapping for UX workshop, we...

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worlds fair 1969 futuristic car with white family

Storytelling

UX Design

The future is scary- here’s how to deal with it

Summary: In this upcoming webinar, Speculative Design Miniclass, Frank Spillers wi...

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