Miniclass- Artifacts, power tools for better User Research and Interaction Design
March 16th 8:00AM PST; 11:00AM EST; 4:00 PM GMT; 8:30 PM IST
30 minutes (brief overview, brief activity, Q&A)
Agenda:
In User Research, it is important to understand the significance of ‘tools’ users create or rely on as they complete their tasks. Artifacts are these tools.
Artifacts are objects or phenomena of significance that tell the context story surrounding a user’s experience. They include physical, cognitive, social, and emotional factors that surface in user interviews and observations. Artifacts take you into a user’s world to help you critically understand their needs and desires. With artifacts, you can represent and communicate user research insights as well as give direction to your interaction design.
In this Miniclass, Frank Spillers will help you identify artifacts and understand their significance in conducting user research.
Topics we will cover in the Miniclass:
- 4 different artifact types to identify.
- Decoding artifacts in action- following the context.
- Putting artifacts to work with designers and stakeholders.
- Q&A
About Miniclasses:
A brief, but deep-dive into a topic, led by Frank Spillers. The sessions provide an orientation to key points on a topic. The sessions are FREE to members of the UX Inner Circle.
FREE FOR INNER CIRCLE MEMBERS
Want to access the MasterClass? Join now starting at USD $49 Nonprofit-Student-Emerging Market/ $99 Individual/$349 Team of 4.
(This is paid Member Content)
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Who You will Learn From
Frank Spillers
Founder - UX Inner Circle
Frank Spillers, MS, founded the UX Inner Circle in 2020 to support senior practitioners facing complex challenges. The community exists to sharpen thinking, increase your confidence, and pressure-test real decisions. It’s built for people doing the work, not just talking about it. Frank founded an award-winning UX and Service Design consultancy (Experience Dynamics) and now leads UX and Service Design at numerous organisations, including the UK Government Digital Service. He has worked with and led teams to deliver hundreds of products and services over several decades. His work spans government, enterprise platforms, nonprofits, and global brands. He brings 25+ years as a senior UX and Service Design leader. His focus areas include Inclusive Design, accessibility, emotion-led design, cross-cultural UX, VR/AR, and UX leadership. His work has directly increased conversion by 88% and revenue by 300% for organizations including Nike, Microsoft, Intel, Capital One, Global Disability Rights Now!, the World Bank, and the City of New York.
