Upcoming Events

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14 Apr 2026 16 UTC Zoom online

Reading Circle- Blueprinting the Practical Way

14th April 9:00AM PST, 4:00PM BST (UK), 5PM CET, 9:30PM IST **See full reading schedule below** 60 minute discussions over…

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16 Apr 2026 16 UTC Zoom online

Drop-In: any topic

9:00AM PDT; 12:00PM EDT; 4:30 PM BST  **3rd Wednesday every month** Cost: FREE- all member types 30 min….Note sessions are:…

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16 Apr 2026 17 UTC Zoom online

Orchestrating agentic UX for service design blueprints

Thu, Apr 16, 2026 5:30 PM BST (30 minutes) FREE You can also Register on Maven (FREE)>>  Orchestrating agentic UX…

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17 Apr 2026 17 UTC Zoom online

Improv for Service Design prototyping

April 17th  9:00AM PDT; 12:00PM EDT; 17:00PM BST (London); 18:00PM CET 22:30 PM IST 60 minutes >>Registration required + Pre-session…

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23 Apr 2026 17 UTC Zoom online

Designing Peak Moments in Services (Flipped Masterclass)- part 2

Rescheduled to April 23rd  9:00AM PST; 12:00PM EST; 17:00PM BST (London); 18:00PM CET 22:30 PM IST 60 minutes >>Registration required…

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07 May 2026 17 UTC Zoom online

Inclusive AI- Guardrails (Flipped Masterclass)

Thursday May 7th 9:00AM PDT; 12:00PM EDT; 17:00PM BST (London); 18:00PM CET 22:30 PM IST 60 minutes >>Registration required +…

Past Events

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14 May 2021 16 UTC Zoom online

Prototyping Product-Service systems MasterClass

Prototyping Product-Service Systems MasterClass

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23 Apr 2021 15 UTC Zoom online

Service Blueprints workshop 3/3

Service Blueprints workshop 3/3

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22 Apr 2021 16 UTC Zoom online

How UX Designers can help solve Sustainability Challenges – UXIC

Webinar- How UX Designers can help solve Sustainability Challenges

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16 Apr 2021 16 UTC Zoom online

Service Blueprints workshop 2/3

Service Blueprints workshop 2/3

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31 Mar 2021 16 UTC Zoom online

Improving how you Collaborate with UX Teams MasterClass

Improving how you Collaborate with UX Teams MasterClass

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19 Mar 2021 16 UTC Zoom online

Service Blueprints workshop 1/3

Workshop- Service Blueprints: Steps to creating implementable blueprints

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24 Feb 2021 2 UTC Zoom online

LIVE MasterClass: Getting Journey Mapping & Personas right

LIVE MasterClass: Getting Journey Mapping & Personas right

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29 Jan 2021 14 UTC Zoom online

LIVE MasterClass: Leveraging Service Design techniques to connect cross-channel customer experience.

LIVE MasterClass: Leveraging Service Design techniques to connect cross-channel customer experience.

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19 Jan 2021 14 UTC Zoom online

UX Workshop: Build a Roadmap for Managing UX

UX Workshop: Build a Roadmap for Managing UX

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30 Dec 2020 14 UTC Zoom online

LIVE MasterClass: Making the Super-Business case: UX, Accessibility, and Service Design. Strategies for fighting for UX.

LIVE MasterClass: Making the Super-Business case: UX, Accessibility, and Service Design. Strategies for fighting for UX.

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11 Nov 2020 15 UTC Zoom

LIVE MasterClass: Learning from anti-patterns: Bad UI, Worse UX | UX Events

LIVE MasterClass: Learning from anti-patterns: Bad UI, Worse UX

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23 Oct 2020 14 UTC Zoom online

User Research MasterClass- Online to in-person UXR

User Research MasterClass- Online to in-person UXR

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