Upcoming Events
16 Jul 2026 16 UTC Zoom online
Drop-In: any topic
9:00AM PDT; 12:00PM EDT; 4:30 PM BST **3rd Wednesday every month** Cost: FREE- all member types 30 min….Note sessions are:…
17 Jul 2026 17 UTC Zoom online
Deconstructing AI-First Service Design
FREE- Register on Maven>> Deconstructing AI-First Service Design What you’ll learn See Where AI Actually Changes the Service. Identify the…
28 Jul 2026 0 UTC Zoom online
Reading Circle- Bad Services
**See full reading schedule below** 60 minute discussions over two months, moderated by John Alberts, Learning Advocate Cost: FREE for all…
07 Aug 2026 17 UTC Zoom
Journey Mapping Deep Dive Lab
Journey Mapping Beyond Sticky Notes: Research, History, and AI Futures $799 USD Register on Maven>> 🔥 Early bird pricing $200USD off –…
20 Aug 2026 17 UTC Zoom online
Engaging Reluctant Stakeholders in Accessibility Work
August 20th 9:00AM PST; 12:00PM EST; 5:00 PM BST (GMT); 6:00 PM CET Cost: Free for members- Join for USD…
Past Events
16 Apr 2021 16 UTC Zoom online
31 Mar 2021 16 UTC Zoom online
Improving how you Collaborate with UX Teams MasterClass
Improving how you Collaborate with UX Teams MasterClass
19 Mar 2021 16 UTC Zoom online
Service Blueprints workshop 1/3
Workshop- Service Blueprints: Steps to creating implementable blueprints
24 Feb 2021 2 UTC Zoom online
LIVE MasterClass: Getting Journey Mapping & Personas right
LIVE MasterClass: Getting Journey Mapping & Personas right
29 Jan 2021 14 UTC Zoom online
LIVE MasterClass: Leveraging Service Design techniques to connect cross-channel customer experience.
LIVE MasterClass: Leveraging Service Design techniques to connect cross-channel customer experience.
19 Jan 2021 14 UTC Zoom online
UX Workshop: Build a Roadmap for Managing UX
UX Workshop: Build a Roadmap for Managing UX
30 Dec 2020 14 UTC Zoom online
LIVE MasterClass: Making the Super-Business case: UX, Accessibility, and Service Design. Strategies for fighting for UX.
LIVE MasterClass: Making the Super-Business case: UX, Accessibility, and Service Design. Strategies for fighting for UX.
11 Nov 2020 15 UTC Zoom
LIVE MasterClass: Learning from anti-patterns: Bad UI, Worse UX | UX Events
LIVE MasterClass: Learning from anti-patterns: Bad UI, Worse UX
23 Oct 2020 14 UTC Zoom online
User Research MasterClass- Online to in-person UXR
User Research MasterClass- Online to in-person UXR
29 Sep 2020 15 UTC Online
3D UX Design workshop- how to design engaging and immersive experiences
3D UX Design is an online workshop is aimed at learning the essentials of Virtual Reality and Augmented Reality usability…
17 Sep 2020 15 UTC online
MasterClass: Designing & Generating Emotional Value in UX
LIVE MASTERCLASS- Sept 17th 2020
