What’s Happening in Frank Spillers’ Inner Circle?

Asian woman sits waiting for a meal- CX vs UX miniclass

UX Management

What is the difference between CX/ UX? (VIDEO)

CX vs. UX: What is the difference? Customer experience (CX) and User experience (UX) have similar goals but are managed by different stakehold...

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man tries to enter a subway ticket

Agile-Lean UX

User Research

Bring stakeholders along in Problem Space Discovery

The role of stakeholders in problem space discovery At the very start of the Probl...

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Asian man looks at his phone with laptop nearby slide on user adoption masterclass

ROI UX

User Research

UX Design

UX Management

Essentials of User Adoption Masterclass

Getting this right is likely the most important aspect of user experience work. In...

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Agile-Lean UX

User Research

UX Design

UX Management

Jump to solutions no more! (or why this problem framing workshop is critical in UX)

Why problem space discovery and problem framing? Here’s what most designers ...

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two designers work on a mobile app at a desk

UX Writing

UX Writing workshop- part 3 coming up!

In this UX Writing workshop we will review all the most common and essential UX Wr...

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a black woman and black man discuss user insights in sticky notes

Agile-Lean UX

User Research

Problem space discovery leads to better Problem Framing

Problem space discovery leads to better problem framing One of the biggest contrib...

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two designers work on a mobile app at a desk

UX Writing

UX Writing workshop- Part 3

Learn the most common UX Writing techniques in this workhop When? OCTOBER 13th 202...

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