27 Apr 2023 Frank Spillers

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Why Sustainability design?

Why Sustainability design?

“Sustainability is not enough.”

Sustainability is not enough is a common and valid sentiment. The sentiment stems from the need for more urgent action, less greenwashing, a broader definition, more circular and regenerative approaches, and more. Sustainability also needs to be paired with equity approaches. In corporate terms, bringing your DEI efforts together with solving sustainability challenges. In design terms it means championing Inclusive Design alongside designing for Sustainability Development goals.

Sustainability design? Designing for the donut

Ultimately, we need sustainability plus Inclusive Design or what Chris Golias, a Sr User Researcher at Google called Donut-centered Design (DCD). Based on economics professor Kate Raworth’s Donut Economics international bestselling book and work, DCD prioritizes design challenges around both social and environmental solutions.

What’s the urgency?

Sustainability is moving from a sideshow need, to a central priority in business. As the 2020s close in, (2030 is the big target for many) each year we seem to be getting a little more serious. In 2023, we’ve hit the inflection point call from the UN and business:

In March 2023, the UN Secretary-General warned: “The climate time bomb is ticking”. In issuing this final warning, the Secretary-General also said we need “everyone, everywhere, all at once” to tackle sustainability development goals (SDG).

A new IBM and industry report notes: “As they redesign their supply chain and manufacturing operations following the massive pandemic-driven disruptions, sustainability is no longer a standalone priority. Instead, executives are seizing this moment to integrate it into core operations. This shift is putting organizations on the fast track to the radical reinvention needed to achieve the quadruple bottom line: protecting people, planet, profit, and purpose.”

IBM and The Consumer Goods Forum (CGF) of 1,800 consumer goods executives across 23 countries (2023).

Donut economics comes to Service Design and UX via Inclusive Design and Sustainable Interaction Design. Like the need to bake inclusion and equity into product and service development, by companies like Google, designing for the donut offers the new balance. No longer can design teams work on sustainability (staying within outer planetary limits) without factoring in social impact (staying within inner boundaries of social harm). Even the US government is embracing the priority by making Environmental Justice central to government initiatives. Amsterdam in 2021 was the first city to embrace the Donut Economics call to action, bringing the city of Amsterdam into a 21st century resilience model.

Design for Sustainable Equity

Just like we are learning to quickly embrace AI into our workflows, we need to quickly learn sustainability design or Donut centered Design.

In Amsterdam on May 10th? Frank Spillers will teach a live workshop on Donut Centered Design, including using ChatGPT in class activities. In addition he will discuss how AI can help solve sustainability design challenges.

In this month’s UX Inner Circle we design with the Donut model with Sustainable Interaction Design

Sustainable Interaction Design Masterclass

 

 

About the Author

headshot of frank spillers

Frank Spillers

Founder - UX Inner Circle

Frank Spillers, MS, founded the UX Inner Circle in 2020 to support senior practitioners facing complex challenges. The community exists to sharpen thinking, increase your confidence, and pressure-test real decisions. It’s built for people doing the work, not just talking about it. Frank founded an award-winning UX and Service Design consultancy (Experience Dynamics) and now leads UX and Service Design at numerous organisations, including the UK Government Digital Service. He has worked with and led teams to deliver hundreds of products and services over several decades. His work spans government, enterprise platforms, nonprofits, and global brands. He brings 25+ years as a senior UX and Service Design leader. His focus areas include Inclusive Design, accessibility, emotion-led design, cross-cultural UX, VR/AR, and UX leadership. His work has directly increased conversion by 88% and revenue by 300% for organizations including Nike, Microsoft, Intel, Capital One, Global Disability Rights Now!, the World Bank, and the City of New York.

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