02 Jun 2021 Frank Spillers


Inclusive Design workshop

Inclusive Design workshop

Join Frank Spillers for this Inclusive Design workshop


Inclusive Design celebrates universal access by deliberately adjusting and adapting to the needs of underrepresented communities and users. However, to do inclusion right, it needs to be default in your design and development process. It needs to be automatic and not a sideline effort or something the DEI (Diversity, Equity, Inclusion) team handles or champions.

In this workshop, Frank Spillers will cover the following topics:

  • Why Inclusive Design? Establishing the business case.
  • How to conduct an Inclusive Design audit.
  • How and why to reach underrepresented user groups: people of color, women, disability, LGBTQ+, aging, socio-economic status and more.
  • Accessibility and Universal Access: principles and lessons from AA to AAA.
  • Designing for user values with value-sensitive design & ethically aligned design.
  • Inclusion in UX Design core tasks & activities.
  • Leveraging Participatory Design for stakeholder inclusion.
  • Reworking product and service development and design process toward inclusion as default.

Date: June 25th, 2021, at 4:00 PM UTC; 8:30 PM IST; 8:00 AM PDT; 11:00 AM EDT

Inclusive Design Workshop: Building Inclusion in as your Default | UX Events

About the Author

headshot of frank spillers

Frank Spillers

Founder - UX Inner Circle

Frank Spillers, MS, founded the UX Inner Circle to share his knowledge and skills with his students from the Interaction Design Foundation where he has provided select trainings for the past 8 years. He leads UX and Service Design consulting at Experience Dynamics, an award-winning consultancy. He works with the world’s leading brands to deliver cutting-edge strategy for products, services, and experiences. Starting out in the mid-’90s in social VR, Frank has consulted on 600 UX projects including enterprise web applications, nonprofits, government and more. He’s an Inclusive Design evangelist, and expert in Accessibility, Emotion Design, VR/AR, Cross-cultural Design and UX Management. Frank brings 25 years of experience as a Sr. UX Director and Service Design leader. He has lifted conversion rates by 88% and enhanced revenue by 300% for firms like Nike, Intel, Microsoft, the City of New York, Global Disability Rights Now!, Four Seasons, Capital One, the World Bank, Women Enabled International, and many more.

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