28 Sep 2022 Frank Spillers

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UX Writing workshop- part 3 coming up!

UX Writing workshop- part 3 coming up!

In this UX Writing workshop we will review all the most common and essential UX Writing activities. Building on parts 1 and 2 we will review the core principles in UX Writing and content design covered in the previous sessions.

When? OCTOBER 13th 8:00AM PDT; 11:00AM EDT; 4:00PM BST; 5:00 PM CET; 8:30 PM IST 3 hrs (Part 3/3, total course 9 hrs)

Format: Mural board interactive session with a series of templates for the core UX Writing processes.

Part 3 topics to be covered:

  • How to craft high-conversion microcopy
  • Wireframing and UX writing
  • How best to approach content design (including updates to existing content vs new projects)
  • Creating a Content UX strategy
  • Evaluating & testing copywriting: tools and techniques
  • Localization and content considerations
  • Managing a UX writing team: business case, hiring, and working with UX research & design process

About the Author

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Frank Spillers

Founder - UX Inner Circle

Frank Spillers, MS, founded the UX Inner Circle in 2020 to support senior practitioners facing complex challenges. The community exists to sharpen thinking, increase your confidence, and pressure-test real decisions. It’s built for people doing the work, not just talking about it. Frank founded an award-winning UX and Service Design consultancy (Experience Dynamics) and now leads UX and Service Design at numerous organisations, including the UK Government Digital Service. He has worked with and led teams to deliver hundreds of products and services over several decades. His work spans government, enterprise platforms, nonprofits, and global brands. He brings 25+ years as a senior UX and Service Design leader. His focus areas include Inclusive Design, accessibility, emotion-led design, cross-cultural UX, VR/AR, and UX leadership. His work has directly increased conversion by 88% and revenue by 300% for organizations including Nike, Microsoft, Intel, Capital One, Global Disability Rights Now!, the World Bank, and the City of New York.

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