25 Jun 2022 Frank Spillers


UX Writing Workshop – Extended interview with Katrin Sutterlin

UX Writing Workshop – Extended interview with Katrin Sutterlin

UX Writing workshop special guest interview

In the upcoming part 2 UX Writing workshop, we have special guest, Sr UX Writer Katrin Sutterlin (wefox, a German Insurance firm). Here is an extended interview (shared only here) with her as she discusses UX Writing in the context of supporting Neurodiversity.

What is Neurodiversity?

Neurodiversity is a current term covering Cognitive Disabilities. It is important to accessibility and inclusive design efforts. For example, Elon Musk recently shared that he has Asperger’s syndrome (on the Autism Spectrum Disorder).

“Neurodiversity refers to the virtually infinite neuro-cognitive variability within Earth’s human population.  It points to the fact that every human has a unique nervous system with a unique combination of abilities and needs.”

UX Writing for Neurodiversity

Neurodiverse folks need additional support in UX writing and UX design. In this UX Writing workshop (part 2/3) we will focus on how to support Cognitive Disabilities.

Learn more about the event

Not a member? Buy this course and recording for USD $100; 9 hrs total (50% of proceeds will go to The Trevor Project charity). 3 hours covered in part 2 on neurodiversity in UX writing.

About the Author

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Frank Spillers

Founder - UX Inner Circle

Frank Spillers, MS, founded the UX Inner Circle to share his knowledge and skills with his students from the Interaction Design Foundation where he has provided select trainings for the past 8 years. He leads UX and Service Design consulting at Experience Dynamics, an award-winning consultancy. He works with the world’s leading brands to deliver cutting-edge strategy for products, services, and experiences. Starting out in the mid-’90s in social VR, Frank has consulted on 600 UX projects including enterprise web applications, nonprofits, government and more. He’s an Inclusive Design evangelist, and expert in Accessibility, Emotion Design, VR/AR, Cross-cultural Design and UX Management. Frank brings 25 years of experience as a Sr. UX Director and Service Design leader. He has lifted conversion rates by 88% and enhanced revenue by 300% for firms like Nike, Intel, Microsoft, the City of New York, Global Disability Rights Now!, Four Seasons, Capital One, the World Bank, Women Enabled International, and many more.

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