06 Feb 2026 Super

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Flipped MasterClasses

Flipped MasterClasses

As we move into year 5 of the Inner Circle, we’re taking monthly events into a new portable format.

About Flipped MasterClasses:

These monthly meet-ups are topic-driven live events featuring an informal presentation by Frank Spillers, along with group activities and discussions. Monthly MasterClasses are included with your paid membership (starting at $ 49 USD per month). They offer a deep dive into important UX topics, drawing on process best practices and case studies from Frank’s 2.5 decades in the field.

Masterclasses are now flipped: A flipped classroom model shifts learning out of the session and into prep. You’ll review short videos or materials before the masterclass. The live session then focuses on practice: discussion, application, and problem-solving. More doing, less listening.

Starting in January 2026, all masterclasses will move to this flipped format so we can use live time for deeper skills, better collaboration, and faster progress.

Coming up:

Designing Peak Moments in Services (Flipped Masterclass)

Inclusive AI- Guardrails (Flipped Masterclass)

About the Author

headshot of frank spillers

Frank Spillers

Founder - UX Inner Circle

Frank Spillers, MS, founded the UX Inner Circle in 2020 to support senior practitioners facing complex challenges. The community exists to sharpen thinking, increase your confidence, and pressure-test real decisions. It’s built for people doing the work, not just talking about it. Frank founded an award-winning UX and Service Design consultancy (Experience Dynamics) and now leads UX and Service Design at numerous organisations, including the UK Government Digital Service. He has worked with and led teams to deliver hundreds of products and services over several decades. His work spans government, enterprise platforms, nonprofits, and global brands. He brings 25+ years as a senior UX and Service Design leader. His focus areas include Inclusive Design, accessibility, emotion-led design, cross-cultural UX, VR/AR, and UX leadership. His work has directly increased conversion by 88% and revenue by 300% for organizations including Nike, Microsoft, Intel, Capital One, Global Disability Rights Now!, the World Bank, and the City of New York.

Apply to start your membership at $99 or 50% Discount

for student/non-profit or Global South

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