13 Oct 2023 Frank Spillers


Service Blueprints workshop- for Ukraine UX

Service Blueprints workshop- for Ukraine UX

Service Blueprints workshop for the Ukrainian community

Yesterday’s Service Blueprints workshop for Ukrainian Service Design and UX community colleagues was well received. This was a free event with donations to Ukraine. Our blueprint focused on social event planning for youth in post-war Ukraine.

Screenshot 2023 10 13 At 10.08.34 Am

Like in our UX Inner Circle Service Blueprint workshop, in this workshop, we used actual user research data. Most workshops will give you hypothetical data to work with. Since I’ve been training for 25 years, I feel like that misses an opportunity for learning. In our new UX Intensives offering, we will do actual blow-your-portfolio-away user research and more. Watch the Events page for upcoming Intensives…

UX intensives upskilling workshops

Why this matters:

The UX Inner Circle is about growth. Stretching your professional and personal boundaries beyond school, work, and your UX limits. Up-skilling is the new AI “gimme my job back” killer. Learning with actual user research data is infinitely more valuable to your learning journey than made-up “Design Thinking” for example.

Scholarships and Financial Inclusiveness

Since 2021’s start of UXIC, we’ve offered 3 free scholarships (6 months each) to folks in the Global South on an ongoing basis. We’ve supported members in financially challenged regions and emerging markets like: Ukraine, Iran, Brazil, and Mozambique.

We offer a 50% discount on all folks who live in the Global South (that’s below the equator) or in Emerging Markets.

Discounts for all others: 20% discount on annual plans. First month FREE on all plans, billing starts month two.

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About the Author

headshot of frank spillers

Frank Spillers

Founder - UX Inner Circle

Frank Spillers, MS, founded the UX Inner Circle to share his knowledge and skills with his students from the Interaction Design Foundation where he has provided select trainings for the past 8 years. He leads UX and Service Design consulting at Experience Dynamics, an award-winning consultancy. He works with the world’s leading brands to deliver cutting-edge strategy for products, services, and experiences. Starting out in the mid-’90s in social VR, Frank has consulted on 600 UX projects including enterprise web applications, nonprofits, government and more. He’s an Inclusive Design evangelist, and expert in Accessibility, Emotion Design, VR/AR, Cross-cultural Design and UX Management. Frank brings 25 years of experience as a Sr. UX Director and Service Design leader. He has lifted conversion rates by 88% and enhanced revenue by 300% for firms like Nike, Intel, Microsoft, the City of New York, Global Disability Rights Now!, Four Seasons, Capital One, the World Bank, Women Enabled International, and many more.

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