25 Jun 2022 Frank Spillers

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UX Writing Workshop – Extended interview with Katrin Sutterlin

UX Writing Workshop – Extended interview with Katrin Sutterlin

UX Writing workshop special guest interview

In the upcoming part 2 UX Writing workshop, we have special guest, Sr UX Writer Katrin Sutterlin (wefox, a German Insurance firm). Here is an extended interview (shared only here) with her as she discusses UX Writing in the context of supporting Neurodiversity.

What is Neurodiversity?

Neurodiversity is a current term covering Cognitive Disabilities. It is important to accessibility and inclusive design efforts. For example, Elon Musk recently shared that he has Asperger’s syndrome (on the Autism Spectrum Disorder).

“Neurodiversity refers to the virtually infinite neuro-cognitive variability within Earth’s human population.  It points to the fact that every human has a unique nervous system with a unique combination of abilities and needs.”

UX Writing for Neurodiversity

Neurodiverse folks need additional support in UX writing and UX design. In this UX Writing workshop (part 2/3) we will focus on how to support Cognitive Disabilities.

Learn more about the event

Not a member? Buy this course and recording for USD $100; 9 hrs total (50% of proceeds will go to The Trevor Project charity). 3 hours covered in part 2 on neurodiversity in UX writing.

About the Author

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Frank Spillers

Founder - UX Inner Circle

Frank Spillers, MS, founded the UX Inner Circle in 2020 to support senior practitioners facing complex challenges. The community exists to sharpen thinking, increase your confidence, and pressure-test real decisions. It’s built for people doing the work, not just talking about it. Frank founded an award-winning UX and Service Design consultancy (Experience Dynamics) and now leads UX and Service Design at numerous organisations, including the UK Government Digital Service. He has worked with and led teams to deliver hundreds of products and services over several decades. His work spans government, enterprise platforms, nonprofits, and global brands. He brings 25+ years as a senior UX and Service Design leader. His focus areas include Inclusive Design, accessibility, emotion-led design, cross-cultural UX, VR/AR, and UX leadership. His work has directly increased conversion by 88% and revenue by 300% for organizations including Nike, Microsoft, Intel, Capital One, Global Disability Rights Now!, the World Bank, and the City of New York.

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