What’s Happening in Frank Spillers’ Inner Circle?

Cross-Cultural Design intensive open house- video snap of agenda

UX Design

Cross-Cultural Design Intensive- open house

Coming up Fridays in January 2026…8 hours of content; Cross-Cultural Design Intensive Inner Circle member: 50% discount  $199...

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UX designers learn improv techniques

AI

Storytelling

Learn improv: get more from AI

Summary: Generative AI improvises responses based on the nuanced interpretation of...

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nurses meet to discuss policy design

Service Design

UX Design

UX Management

How Policy Design impacts product-service design

Summary: How does Policy Design impact product-service design? Policy design is a ...

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UX unicorn man in costume

UX Management

Dark Sides of a UX Unicorn

Summary: The dark sides of a ‘UX Unicorn’ phenomenon sheds light on wh...

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focus groups for UX, three people of color discuss preferences

User Research

UX Design

Focus Groups for UX, right?

If you said “No” to Focus Groups for UX… First, if you said &ld...

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Project Management For Better UX Masterclass cover slide

UX Design

UX Management

Improving UX with Project Management 

Why do some UX projects thrive while others stumble?  Improving UX with proje...

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service orchestration in a factory manager deals with an issue

Service Design

Ready, set, ORCHESTRATE!

Orchestration of services in Service Design At its core, orchestration in service ...

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