02 Mar 2025 Frank Spillers

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New read in the UX Inner Circle Book Club

New read in the UX Inner Circle Book Club

March – May 2025

Join us for group discussions of Closing the Loop by Sheryl Cababa…

Moderated by John Alberts, Learning Advocate UXIC

Cost: FREE- Open to anyone, register for Open Circle free to access

Note: Purchasing the book is a little expensive but it’s worth the professional skills you’ll learn. Frank Spillers considers this essential reading for all UX and Service Design professionals.

>>Sign up HERE 

See details: Reading Circle- new read… 

Sheryl Cababa’s Closing the Loop challenges designers to move beyond linear problem-solving and embrace systems thinking. In a world where design decisions have far-reaching consequences, this book equips UX and service designers with tools to anticipate unintended impacts, address systemic inequities, and create more ethical, sustainable solutions.

Why this matters: For our book club, this discussion matters because it pushes us to reflect on our own work. How can we better connect the dots between research, design, and real-world impact? How do we close the loop in our own processes to ensure we’re designing responsibly? Let’s explore together

Feel free to join as many Reading Circles as possible (you don’t have to attend all of them to participate).

Exciting news! The UX Inner Circle is thrilled to introduce our new Book Club, ‘The Reading Circle”, offering you a chance to dive into moderated discussions and expand your knowledge in a relaxed setting.

Benefits of a moderated book discussion

  • Stay accountable with a like-minded group with a doable regular reading schedule.
  • Expand your perspectives with small group discussions comparing new ideas and understandings.
  • Build personal and professional development skills while being intellectually engaged.

>>Sign up HERE 

What is the UX Inner Circle?

A members-only elite learning micro-community. Attended by professionals taking UX skills to the next level. The UXIC offers monthly meet-ups (Masterclasses) and regular workshops as well as a digital library of Frank Spillers’ 25 years of training video content. Currently 275 videos in our Digital Library for you to access.

About the Author

headshot of frank spillers

Frank Spillers

Founder - UX Inner Circle

Frank Spillers, MS, founded the UX Inner Circle in 2020 to support senior practitioners facing complex challenges. The community exists to sharpen thinking, increase your confidence, and pressure-test real decisions. It’s built for people doing the work, not just talking about it. Frank founded an award-winning UX and Service Design consultancy (Experience Dynamics) and now leads UX and Service Design at numerous organisations, including the UK Government Digital Service. He has worked with and led teams to deliver hundreds of products and services over several decades. His work spans government, enterprise platforms, nonprofits, and global brands. He brings 25+ years as a senior UX and Service Design leader. His focus areas include Inclusive Design, accessibility, emotion-led design, cross-cultural UX, VR/AR, and UX leadership. His work has directly increased conversion by 88% and revenue by 300% for organizations including Nike, Microsoft, Intel, Capital One, Global Disability Rights Now!, the World Bank, and the City of New York.

Apply to start your membership at $99 or 50% Discount

for student/non-profit or Global South

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