13 Oct 2023 Frank Spillers

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Service Blueprints workshop- for Ukraine UX

Service Blueprints workshop- for Ukraine UX

Service Blueprints workshop for the Ukrainian community

Yesterday’s Service Blueprints workshop for Ukrainian Service Design and UX community colleagues was well received. This was a free event with donations to Ukraine. Our blueprint focused on social event planning for youth in post-war Ukraine.

Screenshot 2023 10 13 At 10.08.34 Am

Like in our UX Inner Circle Service Blueprint workshop, in this workshop, we used actual user research data. Most workshops will give you hypothetical data to work with. Since I’ve been training for 25 years, I feel like that misses an opportunity for learning. In our new UX Intensives offering, we will do actual blow-your-portfolio-away user research and more. Watch the Events page for upcoming Intensives…

UX intensives upskilling workshops

Why this matters:

The UX Inner Circle is about growth. Stretching your professional and personal boundaries beyond school, work, and your UX limits. Up-skilling is the new AI “gimme my job back” killer. Learning with actual user research data is infinitely more valuable to your learning journey than made-up “Design Thinking” for example.

Scholarships and Financial Inclusiveness

Since 2021’s start of UXIC, we’ve offered 3 free scholarships (6 months each) to folks in the Global South on an ongoing basis. We’ve supported members in financially challenged regions and emerging markets like: Ukraine, Iran, Brazil, and Mozambique.

We offer a 50% discount on all folks who live in the Global South (that’s below the equator) or in Emerging Markets.

Discounts for all others: 20% discount on annual plans. First month FREE on all plans, billing starts month two.

Check out Pricing options today, or join as a team with Teams Deluxe

About the Author

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Frank Spillers

Founder - UX Inner Circle

Frank Spillers, MS, founded the UX Inner Circle in 2020 to support senior practitioners facing complex challenges. The community exists to sharpen thinking, increase your confidence, and pressure-test real decisions. It’s built for people doing the work, not just talking about it. Frank founded an award-winning UX and Service Design consultancy (Experience Dynamics) and now leads UX and Service Design at numerous organisations, including the UK Government Digital Service. He has worked with and led teams to deliver hundreds of products and services over several decades. His work spans government, enterprise platforms, nonprofits, and global brands. He brings 25+ years as a senior UX and Service Design leader. His focus areas include Inclusive Design, accessibility, emotion-led design, cross-cultural UX, VR/AR, and UX leadership. His work has directly increased conversion by 88% and revenue by 300% for organizations including Nike, Microsoft, Intel, Capital One, Global Disability Rights Now!, the World Bank, and the City of New York.

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for student/non-profit or Global South

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