14 Dec 2022 Frank Spillers


Privacy by design (Webinar)

Privacy by design (Webinar)

Privacy UX is critical to address early-on

Privacy, security, and trust are all interrelated for consumers. While IT professionals separate them into technical categories, they overlap for consumers typically and underneath them is a feeling of trust.

In this 30-minute webinar (Miniclass), Frank Spillers will cover strategies for how to fix the privacy, security, and trust issue for UX designers. First, we will begin with privacy- What is it users want?; How can you give it to them? and; What should be your UX strategy on privacy? Next, we will tackle security. Sadly, user-centered security is probably the most misunderstood and overlooked area of innovation. Finally, we will look at ways to improve trust with both privacy-friendly and user-centered security approaches to UI design and product development.

Topics we will cover in the Designing for trust, privacy and security in UX Miniclass:

  1. Consumer perceptions about privacy and security vs your Sec/Engineering team
  2. Design approaches that build trust
  3. Guidelines and an IoT agenda for privacy by design and user-centered security
  4. Q&A

About Miniclasses:

A brief, but deep-dive into a topic, led by Frank Spillers. The sessions provide an orientation to key points on a topic. The sessions are FREE to members of the UX Inner Circle.

Designing for trust, privacy and security in UX Miniclass

About the Author

headshot of frank spillers

Frank Spillers

Founder - UX Inner Circle

Frank Spillers, MS, founded the UX Inner Circle to share his knowledge and skills with his students from the Interaction Design Foundation where he has provided select trainings for the past 8 years. He leads UX and Service Design consulting at Experience Dynamics, an award-winning consultancy. He works with the world’s leading brands to deliver cutting-edge strategy for products, services, and experiences. Starting out in the mid-’90s in social VR, Frank has consulted on 600 UX projects including enterprise web applications, nonprofits, government and more. He’s an Inclusive Design evangelist, and expert in Accessibility, Emotion Design, VR/AR, Cross-cultural Design and UX Management. Frank brings 25 years of experience as a Sr. UX Director and Service Design leader. He has lifted conversion rates by 88% and enhanced revenue by 300% for firms like Nike, Intel, Microsoft, the City of New York, Global Disability Rights Now!, Four Seasons, Capital One, the World Bank, Women Enabled International, and many more.

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