Monthly

Yearly

Save 20% with yearly billing

Free

$0.00

/ month

No credit card needed

✓Lightning Lessons
✓Reading Circle (book club)
✓Community space (site & app)

Discount

$49.00 / month

/ month

50% OFF, Inclusive Pricing

🎓

For .org / .edu / unemployed or live in the southern hemisphere

✓Masterclasses live (3 hrs)
✓Lighting Lessons (30 min) Monthly
✓50% off Deep Dive Labs (3-9 hrs) Quartely
✓Digital library — 300+ recordings
✓1:1 drop-in with Frank (1 per quarter)
✓Reading Circle (book club)
✓Community space (site & app)

Claim Discount

Verify with a .org / .edu email to access 50% off

★ MOST POPULAR

Member

$99.00 / month

/ month

Full UX Inner Circle access

✓Masterclasses live (3 hrs)
✓Lighting Lessons (30 min) Monthly
✓50% off Deep Dive Labs (3-9 hrs) Quartely
✓Digital library — 300+ recordings
✓1:1 drop-in with Frank (1 per quarter)
✓Reading Circle (book club)
✓Community space (site & app)

Become a Member

Teams

$12,000.00 every 4 months

/ quarter

Up to 99 team members

✓Everything in Inner Circle
✓Custom monthly team training
✓Private team debriefs with Frank, monthly
✓Full UXIC events access
✓Quarterly goal setting with Frank
✓Digital library — 300+ assets
✓Priority support

Contact Sales

Let’s build a plan for your team

Free

$0.00

/ Year

No credit card needed

✓Lightning Lessons
✓Reading Circle (book club)
✓Community space (site & app)

Discount

$599.00 / year

/ Year

50% OFF, Inclusive Pricing

🎓

For .org / .edu / unemployed or live in the southern hemisphere

✓Masterclasses live (3 hrs)
✓Lighting Lessons (30 min) Monthly
✓50% off Deep Dive Labs (3-9 hrs) Quartely
✓Digital library — 300+ recordings
✓1:1 drop-in with Frank (1 per quarter)
✓Reading Circle (book club)
✓Community space (site & app)

Claim Discount

Verify with a .org / .edu email to access 50% off

★ MOST POPULAR

Member

$999.00 / year

/ Year

Full UX Inner Circle access

✓Masterclasses live (3 hrs)
✓Lighting Lessons (30 min) Monthly
✓50% off Deep Dive Labs (3-9 hrs) Quartely
✓Digital library — 300+ recordings
✓1:1 drop-in with Frank (1 per quarter)
✓Reading Circle (book club)
✓Community space (site & app)

Become a Member

Teams

$12,000.00 every 4 months

/ quarter

Up to 99 team members

✓Everything in Inner Circle
✓Custom monthly team training
✓Private team debriefs with Frank, monthly
✓Full UXIC events access
✓Quarterly goal setting with Frank
✓Digital library — 300+ assets
✓Priority support

Contact Sales

Let’s build a plan for your team

Benefit from an experienced
UX Trainer & Consultant

Learn from an industry veteran.

Who is Frank Spillers?

Keep current with Frank’s work and thinking.

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Connect with like-minded professional in a safe learning space.

Who attends the UXIC?

Access unique content not available anywhere else.

Explore the Digital Library

Members of the Inner Circle work at

What People Are Saying

Jodie Holland

Igor Jimenez

Raymond Mugwanya

Hanna Duker Sr UX Designer (South Africa/ USA)

The Inner Circle is the best UX learning resource I’ve come across. Frank is a fountain of knowledge, and being able to interact directly with him and the other members added tremendous value. I learned an immense amount that has vastly improved my practice, and I especially loved the book club discussions. Frank’s advice during our one-on-one mentoring sessions was excellent and insightful, and it really helped me strengthen my portfolio and grow as a designer.

“I’ve taken many UX courses and encountered numerous instructors, but Frank Spillers stands out as a truly exceptional mentor. His teaching style is refreshingly direct and practical. His ability to get right to the point and provide relevant, actionable insights has been instrumental in my UX journey.”

Prabha Kannan UX Manager (USA)

“I wanted to express my gratitude for the advice you provided during our 1:1 consultation. Your recommendation made a significant impact, leading to the successful completion of our project with the bank. In fact, they were so impressed that they requested me to share insights about the design process so they could adopt it as their standard procedure. Thank you once again for your invaluable input and circle of insights. I greatly appreciate it.”

Maryna Podstrigich (Ukraine)

“Excited to keep practicing and growing. Thanks @frank, for all the knowledge and advice you share, it really helps as a guide for doing impactful work!”

Andre Oosthuizen User Researcher (USA)

“Thanks for today's class. Always leave your courses motivated & inspired. A treat to be in a breakout room with experienced leaders too.”

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Sue Randall Chief Creative Officer (USA)

“I am amazed by your Inner Circle, it's a learning opportunity like no other- a truly amazing opportunity.”

Vinicius Sasso UX Designer (Brazil)

“The hands-on part and the possibility to discuss with other students and access the trainer directly…the MasterClass was so crystal clear that any management role should attend.”

Imre Guaglianone Head of UX (Malta)

“The way Frank clearly articulates UX is inspiring, and I sure want to learn to do that myself!”

Alessandra Zarante-Sanderlin Product Designer/ UX Researcher/ Strategist (USA)

“Frank Spillers is a fountain of curated information that kicks your understanding of the user’s experience into high gear. I highly recommend his Inner Circle!”

Anita Bryant Instructional Designer II (USA)

“Thank you for this amazing series of workshops! Highly instructive while also being lots of fun, this is the magic of the UX Inner Circle 🙂 Frank Spillers’ UX Inner Circle is a true gem in UX-learning!”

Isabella Minzley Sr UX Designer (Italy)

“I got a very good impression and knowledge from the Inner Circle. We had exercises that were fun and we had a direct dialogue with Frank–from which we received comprehensive answers. I am very happy and would like to thank Frank for making me a member of his Inner Circle.”

Tiko Pircxalava UX Researcher/ Designer (Bolivia)

“I consider myself incredibly lucky to have found the UX Inner Circle. Frank is a multi-talented powerhouse, and on top of his many skills, he’s a super gifted trainer!”

Yingdi Qi User Researcher (USA)

Zachary Stewart UX Designer & Researcher (USA)

I can’t say enough good things about Frank Spillers UX Inner Circle…It’s hands-down the most fun I’ve had learning about service design and UX. Frank also ensures everything is incredibly practical, useful and tailors his content to our group’s needs.

“I can’t tell you how thankful I am this resource exists. Frank speaks my language, and I wished I had him earlier in my 15 years of experience…Simply, “I was blown away,” is the best way to explain my feelings.”

Lane Watson (USA)

“This made me grow as a person and as a profession, improving my skills and my confidence.”

João Abdalla Product Designer, UX/UI (Brazil)

“Great workshops and masterclasses. I loved your way of teaching. Your depth of knowledge on the topics is amazing. You are the best facilitator I have seen in my online learning experience during these Covid times.”

Shivanand Yerva Lead UX (India)

“I will tell you Frank Spillers’ inner circle is amazing! You will gain spot-on industry knowledge, UX connections around the world, and solid skills to help you enter and/or grow in the UX community.”

Cynthia Jenkins Learning Designer and IT Professional (USA)

“Great networking sessions with like-minded people ran by a professional in the UX field.”

Alexandr Panek UX Manager (Czech Republic)

“I really like the way it's structured because it gives practical examples that we can work on right away. Give it a try, it's valuable and fun as well!”

Valerie Lacroix UX Consultant (Belgium)

“Highly recommended!”

Chineme Ozumba UX Researcher (South Africa/ USA)

“I can't recommend enough these workshops and Frank Spillers UX InnerCircle. Working with other fantastic members of the group and real-world data to hone my skills has been a second-to-none experience. Thank you once again.”

Mauro Litsure UX Designer (Mozambique)

Apply to start your membership at $99.00 or 50% Discount for student/non-profit or Global South
JOIN INNER CIRCLE

Frequently Asked Questions

General Questions

It’s a members-only UX and Service Design community led by Frank Spillers…combining live monthly Masterclasses, quarterly Deep Dive Labs (hands-on workshops), a 300+ recording digital library, and direct access to Frank through 1:1 sessions and community discussion. It’s not a self-paced course you buy once and forget. It’s ongoing mentorship and peer learning.

Masterclasses are monthly live 1-hour sessions on a core topic, included in every paid membership. Lightning Lessons are shorter, 30-minute monthly sessions for quick, focused learning. Deep Dive Labs are quarterly, more intensive workshops (3–9 hours) for hands-on mastery of a specific skill, like journey mapping or service blueprinting.

Honestly, all three. You get structured teaching (Masterclasses, Deep Dive Labs), a library of on-demand content, and a community/Slack space… but the differentiator is direct, ongoing access to Frank, not just pre-recorded material you consume alone.

A drop-in is a group session with no set agenda … you show up alongside other members and bring whatever’s on your mind that week. A 1:1 is personal coaching: just you and Frank, working through your specific problem in a private session. Drop-ins are included monthly with membership; a 1:1 is a separate, quarterly benefit (see Pricing below).

At minimum, the monthly 3-hour Masterclass. Realistically, most members spend 3–5 hours a month if they attend the Lightning Lesson and dip into the library. Deep Dive Labs are optional add-on time each quarter. You set the pace… nothing is mandatory beyond what you choose to attend live.

Frank has practiced UX and Service Design for 25+ years with clients like IBM, Microsoft, Nike, and the World Bank, and has taught at the Interaction Design Foundation, where over 100,000 students have taken his courses. The difference from free content: you can ask him questions directly and get an answer specific to your actual problem, not a generic explainer.

Is This Actually Worth $99/Month?

Free content is everywhere and most of it is generic, because it has to appeal to the widest possible audience. What you’re paying for here isn’t information, it’s application: live Q&A where you can bring your actual project, a 1:1 session to sense-check a real decision, and peer discussion with other practitioners solving similar problems. If you’re confident you can get that value for free, this membership isn’t for you.

Those are one-way, pre-recorded, and impersonal…you watch, you’re on your own. The Inner Circle is live and two-way: you can ask Frank a question in real time, bring a problem from your current job, and get feedback from other members. The digital library covers the “watch it yourself” use case too, but it’s not the core of what you’re paying for.

IxDF is self-paced, broad-coverage UX education, good for building foundational knowledge on your own schedule. The Inner Circle is the live, applied counterpart: less about learning concepts from scratch, more about working through real, current problems with direct input from Frank and a smaller peer group. Many members use both for different purposes.

Hard to promise a number, since it depends on what you do with it… but past members report things like landing new roles, delivering more confident presentations to leadership, and closing out stuck projects faster after a personal 1:1 or even just a monthly drop-in. If you’re weighing $99/month against a stalled project, a shaky portfolio, or a promotion case you can’t quite make, the math tends to work in favor of getting outside input rather than continuing to solve it alone.

The digital library (300+ recordings) means you’re never limited to just the current month’s topic — you have access to past Masterclasses and Deep Dive Labs across Mobile UX, Research, Service Design, Accessibility, UX Management, and more from day one of membership.

Yes. Content spans UX Management, Accessibility, Localization, ethnographic research and cross-functional topics like working with stakeholders not just visual or interaction design. Several members are Directors and Managers using the Inner Circle specifically to sharpen how they lead and justify UX work internally, not to practice Figma. Frank also offers private coaching for managers in a block of hours at a fixed price you can use, it’s like having a qualified second opinion to reach out to. AI is great, but it doesn’t have lived experience. Frank has led teams, built capability and improved organizational outcomes for decades with dozens of teams. His work created the first UX team in countless organizations.

No guarantees: that depends on your work, not a membership. What the Inner Circle can offer is direct, expert feedback on your portfolio, interview prep, and how you frame your experience, through 1:1 sessions and community input. Several members credit it with strengthening exactly those things. It’s a resource, not a guarantee.

Risk & Commitment

You’re covered by a 30-day guarantee to test the waters before committing further, and you can cancel anytime after that with no long-term contract.

Yes, you can cancel anytime from your account top right (User > Account Details> Membership Levels). Access to Inner Circle content is pro-rated until your next renewal date from the day you cancel, so you keep access through what you’ve already paid for. You can rejoin later from the same area if you change your mind.

Yes. The Free tier gives you Lightning Lessons, the Reading Circle book club, and community access at no cost (no credit card required). We also periodically offer complimentary Masterclass or Workshop access so you can experience a full session before deciding to upgrade. Ask if you don’t see one available and you can be added to the next available session.

Every session is added to the digital library as a recording, so a scheduling conflict doesn’t mean you lose access to that content…you just lose the live Q&A for that specific session.

Pricing and Payments

Standard: $99/month, or $999/year (a 20% discount versus paying monthly) Financial Inclusiveness Discount: $49/month (50% off) for .org, .edu, unemployed, or you live in the southern hemisphere (‘the Global South’) Teams: $12,000 every 4 months, covering up to 99 team members

The 50% Inclusive Pricing discount is specifically for .org/.edu affiliation, unemployment, or residence in the Global South, verified by email. If none of those apply, Standard pricing is the option, though it’s worth asking your employer about expensing it as professional development (see below).

Many members do exactly that, framing it as professional development or training budget. At $99/month (or $999/year- not 20% discounts available on annual plans), it’s well within typical L&D allowances at most companies. It’s well worth raising with your manager or L&D budget holder directly, especially framed as team upskilling if others might benefit too.

Yes..if you’re not ready to commit to ongoing membership, you can purchase individual Masterclass or Workshop content separately. Frank runs full courses on Maven as well where you can attend a one-off course or Lightning Talk.

Teams ($12,000 per quarter, up to 99 seats) includes custom monthly team training, private team debriefs monthly with Frank, and quarterly goal-setting, beyond what individual seats offer. At around 50 staffers, it typically works out cheaper per person than individual Standard memberships, plus you get the added strategic sessions.

Every paid membership includes a monthly group drop-in (no set agenda, open to all members) plus one free 1-hour personal 1:1 coaching session with Frank per quarter. Additional 1:1 sessions beyond the quarterly one are USD$50/hour, with multi-session bundles available if you want more regular personal coaching.

Payments are processed through standard secure checkout, and pricing is shown upfront in USD (or your local currency where applicable) before you complete a purchase with no hidden fees or surprise charges after signup.

Both… but direct access is the core of the membership, not an afterthought. Masterclasses and Lightning Lessons are live with Frank, monthly drop-ins let you bring whatever’s on your mind that week, every member gets a quarterly personal 1:1 session, and the community space allows ongoing questions between events. The digital library exists for flexibility, not as a replacement for live interaction

Free

Discount

Member

Teams

Free

Discount

Member

Teams

Benefit from an experienced UX Trainer & Consultant

Members of the Inner Circle work at

What People Are Saying​

Apply to start your membership at $99.00 or 50% Discount for student/non-profit or Global South JOIN INNER CIRCLE

Frequently Asked Questions

Learn UX like an expert, with an expert

Benefit from an experienced
UX Trainer & Consultant

What People Are Saying

Apply to start your membership at $99.00 or 50% Discount for student/non-profit or Global South
JOIN INNER CIRCLE