05 Nov 2022 Frank Spillers


How to recruit good user participants

How to recruit good user participants

Getting recruit good user participants for your studies

Finding user research participants is one of the biggest obstacles to doing good UX work. What seems fairly easy: “grab a few people”, turns out to require more planning, precision, and workflow in order to get it right. At the end of the day, you want good user participants in your UX research studies. This means they provide good data, the right insights, and guidance to your design, MVP, requirements, and UX strategy.

User recruiting is full of mistakes

In this December 1st 2022 Masterclass, Frank Spillers and Alison Gavine (Global User Research Director at Experience Dynamics) will help you understand the friction and failure points in your user recruiting process. Doing turbo-fast user research with “clean” user participants is absolutely crucial for high performing UX teams.

A UX Inner Circle Case study

In This is Ethnography Doing workshop, we performed hands on (Ethnographic) Field Studies, a crucial insights generating aspect of UX Research. The recruit for the actual user research we conducted (10 users, who we asked to do at-home diaries with their Apple Watch behaviors) in 48 hours (Friday afternoon) and were able to begin user interviews by Sunday and Monday. This user recruit was performed rapidly and cleanly (with triple screened participants) based on the tactics we have developed at Experience Dynamics. We’ll share these tactics in detail on this upcoming Masterclass: User Recruiting for UX Research…

User Recruiting for UX research – Masterclass

Topics we will cover in this Masterclass:

  • Steps involved in user recruiting
  • Screening process and creating a screener
  • Weeding out “junk participants”
  • Strategies for finding users
  • Online intercepts and inviting users online to your study
  • Verifying and vetting users
  • Recruiting for accessibility tests- users with disabilities
  • Inclusive recruiting- bringing equity to your Inclusive design efforts– starting with recruiting
  • Developing ResearchOps repeatable capabilities for user recruiting
  • Whether you should do it yourself (in house) or outsource

Members: FREE…join the UX Inner Circle to get this and enjoy access to $10,385 worth of value- recording trainings from 20 years of Frank Spillers’ work.

Not a member? Apply to join -or- Buy this User Recruiting course and get it live + the recording for only $100** USD: 

About the Author

headshot of frank spillers

Frank Spillers

Founder - UX Inner Circle

Frank Spillers, MS, founded the UX Inner Circle to share his knowledge and skills with his students from the Interaction Design Foundation where he has provided select trainings for the past 8 years. He leads UX and Service Design consulting at Experience Dynamics, an award-winning consultancy. He works with the world’s leading brands to deliver cutting-edge strategy for products, services, and experiences. Starting out in the mid-’90s in social VR, Frank has consulted on 600 UX projects including enterprise web applications, nonprofits, government and more. He’s an Inclusive Design evangelist, and expert in Accessibility, Emotion Design, VR/AR, Cross-cultural Design and UX Management. Frank brings 25 years of experience as a Sr. UX Director and Service Design leader. He has lifted conversion rates by 88% and enhanced revenue by 300% for firms like Nike, Intel, Microsoft, the City of New York, Global Disability Rights Now!, Four Seasons, Capital One, the World Bank, Women Enabled International, and many more.

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