Reading Circle- Designed with Care (Final discussion)
27th January 8:00AM PDT, 4:00PM BST (UK), 5PM CET, 9:30PM IST
60 minute discussions over two months, moderated by John Alberts, Learning Advocate
Cost: FREE for all member types, register to join the Open Circle (FREE) for invites.
Reading Circle- Designed with Care
Join us for Designed with Care (ed. Rachel Edwards)- creating trauma-informed content
Join our book club exploring Designed with Care (ed. Rachel Edwards), a timely collection on trauma-informed design with direct relevance for UX, service design, and AI. Across eight sessions, we’ll read and discuss how trauma shapes experiences, and how designers can respond with clarity, care, and dignity. Topics include designing for bereavement, ethical storytelling, trauma-informed research, government services, and the role of AI in high-risk contexts. If you’re designing digital services, shaping content, or building AI tools, this series offers essential lessons for creating systems that are safer, more inclusive, and more humane.
Why this matters: For our book club, this discussion is important because it prompts us to reflect on our own work. How can we better connect the dots between research, design, and real-world impact? How do we close the loop in our own processes to ensure we’re designing responsibly? Let’s explore together.
Feel free to join as many Reading Circles as possible (you don’t have to attend all of them to participate).
| Date: | 27 Jan 2026 |
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| Time: | 08:00 am PST 11:00 am EST 05:00 pm BST 05:00 pm CET |
| Check Your Timezone | |
Who You will Learn From
Frank Spillers
Founder - UX Inner Circle
Frank Spillers, MS, founded the UX Inner Circle in 2020 to support senior practitioners facing complex challenges. The community exists to sharpen thinking, increase your confidence, and pressure-test real decisions. It’s built for people doing the work, not just talking about it. Frank founded an award-winning UX and Service Design consultancy (Experience Dynamics) and now leads UX and Service Design at numerous organisations, including the UK Government Digital Service. He has worked with and led teams to deliver hundreds of products and services over several decades. His work spans government, enterprise platforms, nonprofits, and global brands. He brings 25+ years as a senior UX and Service Design leader. His focus areas include Inclusive Design, accessibility, emotion-led design, cross-cultural UX, VR/AR, and UX leadership. His work has directly increased conversion by 88% and revenue by 300% for organizations including Nike, Microsoft, Intel, Capital One, Global Disability Rights Now!, the World Bank, and the City of New York.
