Use cases are part of good UML (Unified Modeling Language). To be clear, they are a tool for developers. Likewise, User Stories are part of Agile, and again they are a developer tool. So where does UX add value to the need to document what users are trying to do? In this Miniclass, we look at the proper use of Use Cases and User Stories and discuss how UX adds value to capturing what users want and need from a product or service experience.
Topics we will cover in the Miniclass:
A brief, but deep-dive into a topic, lead by Frank Spillers. The sessions provide an orientation to key points on a topic. The sessions are FREE to members of the UX Inner Circle.